jz77 Privacy Policy — Your Data, Protected

This Privacy Policy is issued by jz77, the operator of the online casino and sports betting platform accessible at jz77.bio (hereinafter referred to as "jz77", "we", "us", or "our"). jz77 is the data controller responsible for the personal information you provide when using our Platform.

jz77 serves players primarily across Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and Multan. Our platform supports Pakistani Rupee (PKR) transactions and local payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast.

By creating a jz77 account, making a deposit, placing a bet, or otherwise using our Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein.

jz77 collects personal data in two primary ways: information you provide directly to us, and information collected automatically through your use of the Platform. The specific data we collect depends on your level of engagement with jz77.

Information you provide directly:

• Registration data: Full legal name, date of birth, residential address, email address, and mobile phone number provided during account creation.
• KYC verification documents: Government-issued photo ID (such as CNIC, passport, or driving licence), proof of residential address, and payment method verification documentation submitted during the Know Your Customer (KYC) process.
• Financial data: JazzCash or EasyPaisa mobile wallet numbers, HBL, UBL, Meezan Bank, or other bank account details provided for the purpose of processing deposits and withdrawals in PKR.
• Communication data: Messages, queries, complaints, or feedback you send to the jz77 support team via live chat or email.
• Marketing preferences: Your stated preferences regarding promotional communications, including email, SMS, and push notification opt-in or opt-out choices.

Information collected automatically:

• Technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone settings.
• Usage data: Pages visited, games played, betting history, session duration, click patterns, and Platform navigation behaviour.
• Transaction data: Deposit and withdrawal amounts, transaction timestamps, payment method used, and PKR wallet balance history.
• Cookie and tracking data: Data collected via cookies, pixel tags, and similar tracking technologies as described in Section 6 of this Policy.

jz77 uses the personal data we collect solely for the purposes described in this Privacy Policy. We do not use your data for purposes that are incompatible with the reason it was originally collected. The primary purposes for which jz77 processes personal data are as follows:

• Account management: To create, maintain, and administer your jz77 account, including processing login authentication, managing your PKR wallet balance, and enabling access to all Platform features.
• Identity and age verification (KYC): To verify that you are at least 21 years of age, that your identity matches the details provided at registration, and that your payment methods belong to you — as required under international gaming compliance standards.
• Payment processing: To process your PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and other supported payment channels.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other prohibited activities on the Platform.
• Responsible gaming: To monitor your gaming behaviour and, where applicable, apply responsible gaming tools such as deposit limits, cooling-off periods, or self-exclusion measures, in accordance with our Responsible Gaming Policy.
• Customer support: To respond to your queries, complaints, and support requests via live chat and email, and to maintain a record of communications for quality assurance purposes.
• Legal and regulatory compliance: To comply with applicable laws, regulations, and instructions from competent authorities, including anti-money laundering (AML) obligations and data retention requirements.
• Marketing and promotions: To send you promotional offers, bonus notifications, and platform updates — but only where you have explicitly opted in to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the design, performance, and game offering of the jz77 Platform.

jz77 processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing required to fulfil the contract between you and jz77, i.e., your jz77 account agreement. This includes account creation, payment processing, KYC verification, and providing access to Platform games and betting markets.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML compliance, age verification requirements, and data retention obligations imposed by regulatory authorities.
• Legitimate interests: Processing conducted on the basis of jz77's legitimate business interests, including fraud prevention, Platform security, and improving Platform performance — provided these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Where jz77 relies on legitimate interests as a legal basis for processing, we have conducted a balancing test to confirm that our interests do not override your fundamental right to privacy.

jz77 does not sell, rent, or trade your personal data to any third party for their own commercial or marketing purposes. Personal data is shared only in the limited circumstances described below, and only with parties who are contractually bound to handle your data in a manner consistent with this Privacy Policy.

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and other payment service providers receive the financial and identity data necessary to process your PKR deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services receive copies of KYC documentation (e.g., CNIC, proof of address) for the purpose of verifying your identity and age as required under our compliance obligations.
• Game software providers: Game technology providers who supply casino games, crash games, and sports betting products to the jz77 Platform may receive limited technical and transaction data necessary for game delivery and fairness certification.
• Fraud prevention and security services: Anti-fraud and cybersecurity service providers receive technical and transaction data to assist in detecting and preventing fraudulent activity on the Platform.
• Regulatory and legal authorities: jz77 may disclose personal data to competent governmental, regulatory, or law enforcement authorities where required to do so by applicable law, court order, or regulatory instruction.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of jz77's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

jz77 uses cookies and similar tracking technologies on the Platform to ensure proper functionality, improve user experience, and support security and analytics purposes. A cookie is a small text file stored on your device by your browser when you visit a website.

jz77 uses the following categories of cookies:

• Strictly necessary cookies: Essential to the operation of the jz77 Platform. These cookies enable core features such as login session management, PKR wallet access, and security token authentication. They cannot be disabled without impairing Platform functionality.
• Functional cookies: Used to remember your preferences and personalise your experience on jz77 — such as your preferred language, game layout settings, and notification preferences.
• Analytics cookies: Used to collect anonymised data about how users interact with the jz77 Platform — including which games are most played, which pages are most visited, and where users encounter difficulties. This data is used solely to improve Platform performance.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic, unauthorised login attempts, and suspicious account behaviour.

You may control cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect your ability to use some features of the jz77 Platform. jz77 does not use third-party advertising cookies or cross-site tracking cookies.

jz77 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, and compliance obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual user. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

jz77 respects your rights over your own personal data. The following rights are available to all jz77 account holders and may be exercised by contacting our support team:

• Right of access: You may request a copy of the personal data jz77 holds about you, along with information about how it is used and with whom it is shared.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held in your jz77 account. Minor corrections (such as updating your contact number or address) can be made directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (for consent-based processing). Note that jz77 may be required to retain certain data for regulatory compliance purposes even following a deletion request.
• Right to restrict processing: You may request that jz77 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where processing is unlawful.
• Right to data portability: You may request a copy of the personal data you have provided to jz77 in a structured, commonly used, machine-readable format, for the purpose of transferring it to another service provider.
• Right to object: You may object to the processing of your personal data where jz77 relies on legitimate interests as the legal basis, or where your data is used for direct marketing purposes. jz77 will cease marketing communications immediately upon receipt of an objection.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

To exercise any of these rights, please contact the jz77 Support team via live chat on the Platform or by email. jz77 will respond to all verified data rights requests within a reasonable timeframe, and in any case no later than 30 days from receipt of a valid request.

The jz77 Platform is strictly intended for adults aged 21 years and above. jz77 does not knowingly collect personal data from individuals under the age of 21. Registration by any person under the age of 21 is strictly prohibited and constitutes a material breach of the jz77 Terms and Conditions.

As part of our KYC process, jz77 requires all account holders to verify their date of birth and provide valid government-issued identification confirming their age. Any account found to have been created by or used by a person under the age of 21 will be immediately suspended, all associated funds will be returned to the originating payment source, and all game winnings will be voided.

jz77 supports responsible gaming initiatives and takes underage gambling extremely seriously. For further information on our safeguarding approach, please visit our Responsible Gaming page.

jz77 implements a robust set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security infrastructure includes, but is not limited to, the following:

• TLS 1.3 encryption: All data transmitted between your device and the jz77 Platform is encrypted in transit using Transport Layer Security (TLS) version 1.3.
• Encryption at rest: Sensitive personal and financial data stored in jz77's systems is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within jz77's systems is restricted on a strict need-to-know basis. Staff members are granted access only to the data necessary for the performance of their specific role.
• Two-factor authentication (2FA): jz77 offers two-factor authentication for account login, providing an additional layer of security beyond your password.
• Fraud monitoring systems: jz77 operates continuous real-time fraud monitoring systems that detect unusual account activity, suspicious login attempts, and transaction irregularities.
• Regular security audits: jz77's technical infrastructure undergoes regular security assessments and penetration testing to identify and remediate vulnerabilities proactively.

While jz77 takes all reasonable precautions to protect your personal data, no online platform can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to your rights or freedoms, jz77 will notify affected users as required under applicable data protection standards.

The jz77 Platform may, from time to time, reference or display content from third-party game providers or payment processors within the Platform interface. These third-party services operate under their own privacy policies and data handling practices, which are independent of this jz77 Privacy Policy.

jz77 is not responsible for the privacy practices, data collection, or security measures of any third-party services. We recommend that you review the privacy policy of any third-party service provider whose products or services you access through or in connection with the jz77 Platform.

jz77 does not include external links to third-party websites within the main body of the jz77 Platform. Any links within the Platform navigate exclusively to internal jz77 pages.

jz77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jz77 will notify registered account holders via email or through a notification displayed upon next login to the Platform.

The updated Privacy Policy will be published at jz77.bio/privacy-policy with a revised effective date. We recommend that you review this page periodically to stay informed about how jz77 protects your data. Your continued use of the jz77 Platform following the publication of any amendment to this Privacy Policy constitutes your acceptance of the updated terms.

This Privacy Policy was last reviewed and updated in 2026.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jz77 processes your personal data, please do not hesitate to get in touch with our dedicated support team. We are committed to resolving all privacy-related queries promptly and transparently.

You may contact the jz77 privacy and data protection team through the following channels:

• Live chat: Available directly on the jz77 Platform, 24 hours a day, 7 days a week, with an average response time of 3–5 minutes. Support is available in both Urdu and English.
• Email: You may write to us at [email protected] — please include "Privacy Request" in the subject line so your message is directed to the appropriate team member promptly.

jz77 will acknowledge all privacy-related correspondence within 2 business days and will endeavour to resolve all requests fully within 30 days, subject to complexity and any identity verification requirements.